Terms of Service

Last updated: February 11, 2026

1. Acceptance of Terms

By accessing and using RentSmart, you accept and agree to be bound by the terms and conditions of this agreement.

2. Description of Service

RentSmart provides property management software services including:

• Property and tenant management
• Rent collection and payment processing
• Financial reporting
• Document management

3. User Accounts

To use RentSmart, you must:

• Create an account with accurate information
• Maintain the security of your account
• Notify us of any unauthorized access
• Be at least 18 years old

4. Subscription and Payments

Our service is provided on a subscription basis:

• Subscription fees are billed monthly or annually
• Payments are non-refundable
• We may change pricing with 30 days notice
• Free trial periods are available for new users

5. User Responsibilities

You agree to:

• Comply with all applicable laws
• Maintain accurate records
• Protect tenant privacy
• Use the service responsibly

6. Data Ownership

You retain all rights to your data. We will:

• Protect your data security
• Not access your data without permission
• Delete your data upon account termination
• Allow data export in standard formats

7. Service Availability

While we strive for 99.9% uptime:

• We may perform scheduled maintenance
• Service may be occasionally interrupted
• We're not liable for downtime beyond our control

8. Termination

We may terminate service if you:

• Violate these terms
• Fail to pay subscription fees
• Engage in fraudulent activity
• Abuse the service

9. Contact Information

For questions about these terms, contact us at:

• Email: rentsmart@timestentechnologies.co.ke
• Phone: +254 795 155 230
• Address: Nairobi, Kenya